FAQs

About Meridian

Q: What does Meridian specialize in?

We provide hydroponic supplies and equipment in Egypt for all levels of growers.

Q: Where is Meridian based?

We are based in Egypt and serve customers nationwide.

Products

Q: What types of products do you offer?

We offer a range of hydroponic systems, equipment, and nutrient solutions.

Q: Are your products suitable for beginners?

Yes, our products are designed for both beginners and experienced growers.

Orders

Q: How can I place an order?

You can order directly through our website at any time.

Q: How do I track my order?

Once shipped, you will receive a tracking link by email or WhatsApp.

Payment

Q: What payment methods do you accept?

We accept various payment methods, including online payments and cash on delivery.

Q: Is my payment information secure?

Yes, we use secure payment gateways to protect your information.

Shipping & Delivery

Q: How long does delivery take?

Delivery within Egypt usually takes 2–5 business days. Learn more

Q: How much are the shipping fees?

Shipping fees are calculated at checkout based on your location. Learn more

Returns & Exchanges

Q: Can I return a product?

Yes, returns are accepted within 14 days if the item is unused and in original packaging. Learn more

Q: What if my order arrives damaged?

Contact us within 48 hours with photos or a video for a replacement or refund. Learn more

Q: Are there items that cannot be returned?

Opened nutrient liquids, used, or customized items cannot be returned. Learn more

Q: How do I request a return or exchange?

Please Contact us and our team will assist you.